Waterford Wedgwood

Significantly improving service levels and quality throughout the supply chain

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Project teams were established and project work undertaken, based on agreed business priorities. James Ross Consulting then provided technical support to the Packaging Engineering team as it was established and developed. This involved development of packaging control tools (NPD process, test procedures, specifications systems) and management of selected NPD projects.

Business Challenge

Product knowledge and supply chain experience were recognised as insufficient to support their growth. In addition, they did not have any Packaging Development resource. James Ross Consulting were asked to assess current and evolving requirements for packaging development across the business. At the time Waterford Wedgwood had commited to move volume from one of their UK based manufacturing facilities to China to achieve lower costs. The challenge was to ensure that the warehousing, product identifcation and shipping processes were seamless in the transition.

Value Delivered

The business was able to significantly improve service levels and quality throughout the supply chain. In addition, the improved NPD process now allows rapid and efficient development, to meet launch schedules. JRC’s warehouse management systems remain in place as the business continues to expand, in terms of both volume and product ranges sold.

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Gerber

Helping Gerber to streamline their supply chain operations to combat lower costs from low cost country sourcing.

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Waterford Wedgwood

Significantly improving service levels and quality throughout the supply chain

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